Any excess or unused inventory of Program COAs may be returned by MARs as per the MAR Program Execution Guide (PEG) of the Agreement on or before March 31, 2022 (see, Section 2 of MAR PEG).
MARs should follow the Onsite Destruction process set forth in Schedule 2.2(d) of the PEG instead of physically returning COAs. Standard return and credit eligibility guidelines apply.
MARs must manage any returns from TPRs and may set more restrictive requirements and timelines.
- Please share this information within your organization and assess the changes required to prepare for the transition from COA to digital product keys.
- Ensure TPRs are aware of and prepared for the required transition from COA to digital product keys by December 31, 2021.
Additional information for onboarding to Digital MAR can be found on DPC:
Microsoft OEM Activation (OA) and MDOS onboarding training for MAR
Business Management - Create business contact for TPR
Third Party Refurbisher (TPR) Onboarding Guide
If you have questions relating these program changes, please contact your Microsoft account team or oemmar@Microsoft.com.