Applies to: Named
Summary
The new claims capability is now available through Partner Center for the period FY20 H1.
Impacted audience
OEM Resellers participating in the following programs:
Details
We recently sent you this message informing you that in our continuous efforts to improve your incentives platform experience, we are moving you from the Channel Incentives Platform (CHIP) to Partner Center.
We are now pleased to inform you that the new claiming capability is available for the FY20 H1 claims period. This capability is available through Partner Center and will be the only way for you to make FY20 H1 claims and receive payment for those claims. You can find details of the claiming capabilities in the step-by-step claims guide.
An active Microsoft Partner Network (MPN) ID and associated payment profile (bank and tax) is required to engage with the new modern claiming capability. Failure to complete the required steps to ensure your organization has an active MPN ID and a payment profile will result in reduced functionality within the modernized incentive platform experience.
Actions required
As stated in earlier communications, there are several actions you needed to take to ensure you can be paid. Please complete the following actions if you have not already:
- Please provide your MPN ID to Pdehelp@Microsoft.com.
- Enroll in the incentive program for FY20 through Partner Center.
Training Resources
A training recording can be found
here.
The following step by step user guides are also available to help you to navigate the Partner Center Incentives pages:
Incentives in Partner Center:
- How to set up the Incentive's administrator(s)
- Incentives pages
Partner Center Enrollment Guide:
- User management
- Enrollment steps
- How to set up Bank and Tax
Partner Center Claims Guide:
- How to submit and manage claims
- How to submit POE and upload evidence
Incentive Reporting Guide:
- Transaction History and Payments Reporting pages
Next steps
Questions?
Should you have any questions regarding this notice, you can access support via Partner.microsoft.com (when signed in) using these steps:
- Go to Partner.microsoft.com.
- Select the ‘Support’ tab at the top of the page.
- Under ‘Get Support’ select Area ‘Incentives and Payouts’ from the drop-down menu.
- Select ‘Partner Incentives’ as your Category.
- You are then able to choose your Topic, in this case “Jumpstart”.
- Select how you would like to get in contact with Microsoft from the Support options.