Resource Center – Microsoft Authorized Refurbisher

How do I become a MAR partner?

To be considered for the MAR program, refurbishers must have:

• Sufficient source of secondary PCs that are eligible for MAR Windows licensing (PCs with a previous Windows operating system that have been used for a minimum of 6 months).
• Capability to deliver high quality refurbishment, technical capability to pre-install genuine Windows operating systems correctly, efficiently, and free of software defects, malware and viruses. This includes adequate systems for data wiping and reporting.
  • Data security and environmental industry certifications are preferred
  • Alignment with Microsoft MAR licensing requirements, helps support efforts to decrease non-genuine offers
• Proven track record as a 3^rd Party Refurbisher (TPR), achieving high volume purchasing trajectory. Successful TPR provides the best path to become a MAR
• Large, global geographic reach
• Distribution and services capabilities to support other refurbisher’s storage
• Financial stability and strong credit history
• Appropriate security measures in place to ensure the safe evidence, storage and handling of Microsoft licenses
• Value add to the MAR sales channel; (eg. how do you differentiate vs other MARs in the market; verticals, form factors, services/solutions, etc.)

If you don’t meet the criteria to become a MAR but are interested in learning more about our Third Party Refurbisher (TPR) program please see the MAR directory posted below to contact a MAR in your region and learn more.

*If you are a refurbisher looking to partner with a MAR, please note that not all MAR partners offer TPR services.

MAR Partner Directory and Support

Why buy Genuine Windows?

Only genuine Windows operating systems offer to end users the quality and security they expect with the added benefit of ensuring their PC is always up to date.

Why Purchase from a Microsoft Authorized Refurbisher (MAR)?

Microsoft Refurbisher partners follow strict requirements established by Microsoft to ensure customers receive a high quality, professional refurbished device installed with genuine Microsoft Windows software. Such devices are free of defects, malware and viruses that could negatively impact your privacy and security.

Decommissioning devices with data security in mind cannot be overlooked when disposing of technology. Properly guarding the data stored or accessed from technology devices. Security breaches can plague consumers and businesses and result in untold economic and personal impact.

Production and disposal of electronics has such a huge environmental impact. Microsoft, along with other technology leaders and worldwide organizations, recognizes the problem of end-of-life management for technology devices and the complexities and challenges for consumers when dealing with it. Most MAR partners you ask about their commitment to the environment, will show you an industry certification that follows strict compliance policies they must follow.

How can I tell if I am buying a refurbished PC, with a genuine Windows license from a Microsoft Authorized Refurbisher?

Every refurbished device from a Microsoft Authorized Refurbisher includes a specially designed Windows Certificate of Authenticity label (COA) OR Genuine Microsoft Refurbisher label (GMRL) OR Genuine Microsoft label (GML) affixed to the chassis.

Image 1 (L to R): MAR COA has the statement “For use on a Refurbished PC – No Commercial Value” and includes the brand name of the refurbisher who refurbished it and pre-installed Windows on the computer. There is a 25 digit product key on the label, some with security coating covering them.

Image 2: If the MAR device has a digital Windows license on it, the COA label has been replaced by a GMRL sticker.

Both labels have holographic images. The GMRL is new and will be utilized by all MARs and TPRs. It has “Microsoft Authorized Refurbisher” text in the center box. If your device has this label, it has a pre-installed digital product key and will self-activate. One of these 2 items (Refurbisher COA, and GMRL label) are proof that the computer is properly licensed.