Onboarding Users of DPC and all downstream portals to AAD

Created Date: 2022-02-22 |  Last Modified: 2022-07-06

Applies To: Publicly Available

Microsoft has discontinued the use of MSA accounts (@outlook.com, @live.com etc) to access Device Partner Center (DPC) and all downstream portals (Retail Partner Center, OEM BI, & DP Connector). From early May 2022 Microsoft will require users to sign into these applications using an Azure Active Directory (AAD) email address and password.

Starting on July 7, 2022 user accounts who are not using an AAD login account will be deleted. Once deleted, the user will have to register and setup a new AAD profile to access any content or downstream portal.

Update Summary – April 29, 2022

Beginning in May, the DPC team will start deactivating remaining MSA users. If you are impacted by this change, and cannot access DPC, OEM BI, RPC and DP Connector, please contact DPCSupp@microsoft.com for assistance. For additional information, please review the communication below.

Update Summary – April 25, 2022

Reminder that your access to the portals below will be revoked on May 1, 2022 if you do not migrate to an AAD user account. To keep access, you will need to migrate your user account to an Azure Active Directory (AAD) user account. To perform these steps, see the following training content located on DPC here.

Update Summary – April 07, 2022

Don’t lose access to DPC, OEM BI, RPC and DP Connector! Take Action!
On May 1, 2022, access will be removed for users who are currently using an MSA account to access Device Partner Center (DPC) and all downstream portals (Retail Partner Center, OEM BI, DCCN & DP Connector). To keep access, please review the communication below.

Update Summary – March 15, 2022

Reminder that from early May 2022 Microsoft will require users to sign into these applications using an Azure Active Directory (AAD) email address and password. Please review the actions and trainings posted in the Next steps section below.

Summary

Microsoft will soon discontinue the use of MSA accounts (@outlook.com, @live.com etc) to access Device Partner Center (DPC) and all downstream portals (Retail Partner Center, OEM BI & DP Connector). From early May 2022 Microsoft will require users to sign into these applications using an Azure Active Directory (AAD) email address and password.

Don’t lose access to DPC, OEM BI, RPC and DP Connector! Take Action!
On May 1, 2022, access will be removed for users who are currently using an MSA account to access one of the following Microsoft portals.


To keep access, users will need to migrate their account to an Azure Active Directory (AAD) user account. To perform these steps, see the following training content located on DPC here.

Question:
Do all users need to migrate?
Answer:
Yes, if you need to access a downstream portal such as Device Partner Connector, OEM BI Central or Retail Partner Center. If you need to access sensitive secure content on DPC such as licensing and or pricing content, you will also need to migrate.
If you do not need access to the above portals or only access public content on DPC, you do not need to migrate, but we advise you to. If you do not migrate, you will not be able to retain any user preferences or may miss alerts you may have set up in the downstream portals.

Impacted audience

All users of Device Partner Center (DPC) and all downstream portals (Retail Partner Center, OEM BI, DCCN & DP Connector).

Details

Microsoft is taking the next step in the journey to a Single Sign-On (SSO) by launching an MSA to AAD migration program for current users of DPC and all downstream portals. From May 2022 users should have an Azure Active Directory (AAD) work account to sign into these applications.

This change will enable users in the future to benefit from a Single Sign-On (SSO) experience when accessing various Microsoft applications. It will also simplify security as companies will be able to manage account removal centrally when a user leaves a company.

Note that users who are already signing in with their AAD work account will not need to take any action.

Next steps

Please inform all users of Device Partner Center (DPC) and all downstream portals (Retail Partner Center, OEM BI & DP Connector) within your organization of this upcoming change.

Action for you

  • Existing users will need to update the email address they sign in with, so it is an AAD work account. We have posted a training to show you how to do this on DPC here.
  • New users will need to use an AAD email address and password when setting up their account.
  • Users who are already signing in with their AAD work account will not need to take any action.
  • Some users have an AAD login and an MSA login, please ensure all DPC permissions are linked to your work account and only use your AAD login going forward.

Training

A step-by-step training guide is available in the content collection on DPC here.

Questions?

Please submit any questions to dpcsupp@microsoft.com.