This learning path offers resources to help you prepare for the Microsoft Dynamics 365 Customer Insights (Data) Specialist (MB-260) exam. It introduces the required skills through online micro-learning on Microsoft Learn. When you access the Microsoft Learn content, we recommend that you add your work email address to your profile in Learn, to enable reporting for your organization.
You'll design Microsoft Dynamics 365 Customer Insights (Data) solutions, ingest data into Customer Insights (Data), create customer profiles through data unification, implement AI predictions in Customer Insights (Data), configure measures and segments, configure third-party connections, and administer Customer Insights (Data).
Self-paced learning content on Learn includes interactive, step-by-step, and bite-size tutorials and modules. This content helps build necessary technical skills that you can use to advance your knowledge and ability to address solutions. These browser-based training sessions are available to be completed at your own pace.