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1. Accessing OEM portals (DOC, Orion, MDOS) using older versions of browsers including, but not limited to, IE 8, 9, and 10.
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Users trying to access OEM applications may experience an error which limits their access returning a UX error.
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2. All users of Software Order Center (SOC) and Embedded Software Order Center (eSOC) services within DOC
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This change will prompt the download and installation of a new File Transfer Manager (FTM) client compliant with TLS1.2
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3. OEM Factories, TPIs or other Down Level Partners continuing to use the MDOS FFKI 1.x server solution
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This change will break the connection between the MDOS FFKI 1.x server and the MDOS cloud client. This will impact the ability to assign product keys, return product keys, report CBRs or any other transaction between both systems.
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1. Accessing OEM portals (DOC, Orion, MDOS) using older versions of browsers including, but not limited to, IE 8, 9, and 10.
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Install or upgrade to newer version of browser as listed below in the ‘Not Impacted’ section
or
Manually enable TLS1.2 on your browser (steps are provided for IE 8,9, and 10. For other browsers, please follows recommended steps from the relevant providers.
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2. All users of Software Order Center (SOC) and Embedded Software Order Center (eSOC) services within DOC
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Follow the onscreen prompts to download and install the new FTM client.
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3. OEM Factories, TPIs or other Down Level Partners continuing to use the MDOS FFKI 1.x server solution
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Upgrade to the MDOS Smart Client (MSC) solution.
Please review the MSC user manual in the link below for more information on how to do this.
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